Complaints Procedure

We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our system meets with national criteria. Our practice Complaints Leaflet gives details of the complaints process and is available from reception or as a download from this site. Our aim is to give you the highest possible standard of service and we will endeavour to resolve your problem as quickly as possible.

Patients can also contact the Patient Advisory Liaison Service (PALS) through the PALS Manager at West Sussex PCT, Worthing Area (Tel 01903 505456).

- Download our Complaints Leaflet (PDF - 58 Kb)